Refund and Returns Policy | Jerusalem Handicrafts – Olive Wood Art from the Holy Land

Refund and Returns Policy

At Jerusalem Handicrafts, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a straightforward refund and return policy.

Returns
You may return your item within 7 days of receiving it, as long as it is in its original condition and packaging. We do not cover the cost of return shipping unless the item is defective or damaged upon arrival.

Refunds
Once we receive your returned item, we will inspect it to ensure it is in its original condition. After inspection, we will process your refund. Please allow a few business days for the refund to be reflected on your original payment method.

Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement or refund and cover the return shipping costs.

Contact Us
If you have any questions about our Refund and Returns Policy, please reach out to our customer service team:
Phone: 1 805 202 9474
Email: handicraftsjerusalem@gmail.com
Address: 17807 Stars Ln, Hagerstown, MD 21740, USA